Why Northpointe?

Mortgage Fulfillment Innovation
At Northpointe Community Lending, innovation results when ideas are constantly adapted to exceed your needs and expectations. We strive to provide a solution focused on the customer experience. From digital technology to processes, our innovative ideas are a benefit to you and your clients.
Plus sign
Collaborative Mortgage Solutions
We believe in working with you to find a unique solution to your daily challenges. As our industry evolves, we take pride in being a reliable and constant solution for you and your clients. To help round out our team, we have brought together an expansive network of industry partners, resources and investors.
Knowledge
Northpointe strives to hire the most knowledgable talent in the industry. Our executive management team has over 180 years of banking, compliance and mortgage expertise. From the first meeting to developing your custom solution, you will see our passion to deliver an outstanding experience.
 

 

Our goal: To provide an outstanding customer experience through innovative technologies, and to facilitate a seamless operational partnership with our clients.

 

Why it works

Communication
Our team of experts have built a foundation of success in private label solutions. From onboarding, to the moment your first loan hits the platform, we develop a program governance that ensures a high-level of communication. Each client gets a single point of contact internally that owns your relationship. Because your relationship matters to Northpointe.
Flexibility
We recognize that no two scenarios are identical. From day one we will give you options on how we can tailor our solution to fit your needs. Through our quarterly business reviews, you can shift product choices, make forecast changes, and align with the market strategies in your area. Our secondary experts are continually looking at product options to fit into the current market demands.
Customer Experience
The best way to show a successful business model is by allowing your borrowers to have a voice. We send out a customer satisfaction survey to every borrower. Our team will meet with you to share the results of the survey to ensure we are doing what is right. Our internal team of experts are committed to providing you and our borrowers the highest level of customer service.
Support
Northpointe will provide you onboarding expertise, compliance updates, training and a dedicated client engagement manager. You are our priority and you will feel it.
Variability
We become your back office. Northpointe Community Lending will handle all of the day to day operations of managing your loans. As the mortgage market continues to be volatile and change, we assume the responsibility of hiring to match demand. You simply pay for the loans that are processed by us. This creates a profitable, sustainable business model that allows you to focus on cross-selling and running your organization.

Growth
The key to any business is a desire to grow and a plan on how to get there. At Northpointe Community Lending, we have developed exceptional programs and work with our partners continuously to explore new loan solutions for their most demanding clients. From multiple low down payment option products, to jumbo and Non-QM options, let us help you serve more clients.

See our programs.


FDIC - Equal Housing Lender